Today’s insurers face a wide range of complex challenges, from navigating financial market uncertainty and evolving consumer demands to outpacing digitally savvy new competitors. While these factors may add new risk, they also present opportunities for insurers, reinsurers, and brokers, to rethink strategy, redesign financial and capital models, revamp sales, service and support processes with technology, or explore new growth in emerging markets or through product innovation.
Intensified regulatory scrutiny and enhanced compliance and capital requirements through new OJK regulations and adoption of IFRS 17 in Indonesia are at the forefront. Tax Morality and Transparency rate high on the agenda. Modernizing technology and processes to derive value from the vast volume of data, securing the best talent from an ever shrinking pool, and driving efficiencies in distribution channels, front and back office operations will continue to challenge business models for several years to come.
KPMG’s multi-disciplinary insurance teams, led by senior partners with deep industry expertise and strong client relationships, emphasize collaboration and knowledge transfer to help ensure your organization is empowered for the future.