Knowledge is foreseen to become the most valuable company asset of the future. It is indicative that large organizations, unable to effectively capitalize on their large data repositories, are losing market position to smaller competitors that managed to do the opposite. The challenge is to turn inaccessible, incomplete data, often located in incompatible systems, into information and market intelligence, and to use it as working knowledge. The aforementioned challenge can be approached using various methods.

KPMG defines knowledge management as "A business model embracing knowledge as an organizational asset to drive sustainable business advantage. It is a management discipline that promotes an integrated approach to identify, evaluate, capture, create, enhance, share, and apply an enterprise's intellectual capital".

Building up a knowledge centric organization and guiding it through the process of transformation from the prior stage to the knowledge sharing era represents what our knowledge architects and supporting technology advisors can provide to our clients.

KPMG related services address a wide range of areas, from identifying and planning the implementation of knowledge sharing incentive environments to creating value from sharing knowledge.

We can assist our clients in developing a critical approach towards data to avoid both data loss and information overload. We can also assist them in designing, installing and supporting the adequate technological infrastructure (data warehousing).

Our set of Business Intelligence (BI) - Knowledge Management (KM) services includes:

• Customer Management: We assist our clients in designing and implementing customer management systems, including the analysis and estimation of the economic impact of such an endeavor. We also help with identifying and implementing the necessary changes in the organization's structure, delivery channels, operations and infrastructure, as well as the change in management support aiming, at enhancing our clients’ operational efficiency and effectiveness.
• Conceptual Design: Design and specification of functional and technical requirements of business intelligence applications that support business analytics, budgeting and planning, costing (when appropriate, based on the ABC methodology), and profitability measurement.
• Data Warehousing / Data Mining: KPMG's data warehousing solutions can help clients achieve dramatic results by developing an integrated system of hardware, software, and network technologies designed to convert operational data into accessible business information. Our dedicated group of experienced professionals have designed and built data warehouses ranging from departmental data marts to terabyte information systems for various organizations. We have also developed a unique approach to helping clients "jump-start" their data warehousing initiatives (Client Mentoring Centre - CMC).