Frontiers in Finance is a biannual, forward-looking collection of market insights, thought-provoking perspectives and sector-specific discussions for leaders and decision-makers within financial services organizations around the world.
The pandemic has radically changed the environment in which financial services operate. Its catalytic impact has been obvious – super-charged digitization sparking new business models; it ushered in an unexpected era of remote working and sharpened minds around the ESG agenda. Take a step back however, and the greatest impact has been the definition of resilience and relevance and how these two concepts underpinned the industries response to COVID-19.
— The Finnish Financial Institutions have proved their resilience during the pandemic. The ones, that can prove their relevance for their customers, employees and the society as a whole, are the ones that will thrive in the new reality, says Jami Nordlund, Financial Services Advisor at KPMG Finland.
In this edition of Frontiers in Finance, we discuss three of the key themes driving today’s financial services agenda. We explore the activities of some of the leading firms as they strive to become more resilient organizations. We discuss the accelerated push towards delivering digital value, both for organizations and for customers. And we share stories and ideas about how the industry is focusing on finance for humanity, using their skills and resources to create a better world.
In every article, our authors focus on providing new insights and practical advice, leveraging their deep experience and industry relationships to create articles designed to help financial services firms enhance their resilience and relevance as they prepare for the new reality.