Touchspot Robotic Process Automation

Business process automation 2.0 – the rise of RPA

Robotic Process Automation brings the technology to integrate software that was not possible to integrate in another reasonable way.

Nils Claasen and Julia Jääskeläinen interviewed enterprise architect Riku Turkia and learned how RPA is the next generation of business process automation.

Q: Riku Turkia, could you introduce yourself in two sentences and tell us more about your role KPMG?

I am working as an enterprise architect in the enterprise design services team. I have a long background in software development and have been focusing recently on Robotic Process Automation or in short RPA.

Q: RPA, that sure sounds exciting, but for someone who’s never heard of the term how would you explain this in a nutshell?

Computer excel in helping people to do things, they do not get tired, they work fast and reliably. Therefore, computers have been used already for a long time for business process automation. However, something still went wrong after many years through digital transformation many people were still spending their days filling forms.

RPA is the next generation of business process automation. RPA brings the technology to integrate software that was not possible to integrate in another reasonable way: e.g. too old, no API, not compatible, etc. That’s where RPA can help. E.g. data can be read from one application and transfer it to another, mimicking human users.

Q: How does RPA development compare with the work you have done as a software developer?

It is a lot quicker to work with RPA tools. There are many pre-built elements which can be easily combined e.g. via drag-and-drop. You however still need to think like a programmer especially. when taking on bigger problems.

Getting to know Riku

Favorite book  Mika Waltari - Isästä poikaan
Person you admire My parents
Favorite place on Earth Southern Karelia by the lake Saimaa
Song you never get tired of The greatest show on earth – Nightwish 
Favorite free-time activity Golf
Best advice you’ve received Learn to tolerate imperfection
Best advice you’ve given Learn to tolerate imperfection

Highlights

  • Robotic Process Automation (RPA) frees people from doing boring & repetitive tasks and for more challenging and rewarding tasks.
  • RPA provides leaner, faster and more efficient processes with less manual efforts.
  • RPA offers better protection of personal and sensitive data: Bots are not curious.