71% of sourcing advisors find dysfunctional operating models as a key challenge for organisations to succeed with their planned initiatives in 2018
To succeed in the challenging and changing environment and quickly adapt deliveries to include automation, cloud services, modified outsourcing contracts and rebalanced delivery locations, it is critical to have an operating model that supports flexibility – different speeds of development – while still connecting the various components together.
Download KPMG's Nordic Shared Services and Outsourcing Pulse Survey 2018
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