Danish patients lack insight into hospital quality and treatment options

Lack of insight into quality and treatment options

Danish patients lack insight into the quality of hospitals across the country, and what treatment options they can receive according to KPMG's global report Through the looking glass.


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The Danish health care system can improve in the way they involve patients and communicate data

E-sundhed.dk publishes information on a daily basis on waiting times and ratings of hospitals to which citizens have access. However, this data is not always user friendly and citizens lack insight into how data should be understood. This results in a lack of general distribution and visualisation of quality across the Danish hospitals.

Publication of quality across hospitals can benefit patients by spreading and sharing best practices and good results. In this way, effective treatment methods can be developed across the sector based on practical experience. Increased transparency on the quality of hospitals across the country can increase how patients perceive quality and help create cost-effective treatment services of good quality that can be beneficial across regions.

There is evidence that publication of data leads to quality improvement in the health care sector. Publication of such data means that hospitals and the sector as a whole are encouraged to initiate and develop quality assurance initiatives. This allows the publication of quality data to lead to faster improvements for each hospital, through knowledge sharing and a certain element of competition.

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