Susanne Börnsen

Senior Manager, Financial Services

KPMG AG Wirtschaftsprüfungsgesellschaft

"If you want to be successful as a financial service provider in the future, you have to consistently put the customer at the centre."

As a Senior Manager in Management Consulting Banking, I advise financial service providers on the holistic transformation towards a customer-centric company - analogue and digital. In doing so, I can draw on more than 13 years of implementation experience in banks and in strategy and management consulting.

  • Diplom-Betriebswirtin (University of Applied Sciences Pforzheim)

  • Professional Scrum Master (PSM I)

  • Professional Scrum Product Owner (PSPO I)

Klardenker - Blog articles (in German only)