KPMG in Cyprus announces the official collaboration with boost.ai, a Scandinavian software company that specialises in Conversational Artificial Intelligence (AI).
Being at the forefront of digital transformation, KPMG is deepening its expertise in AI to help clients develop intelligent digital channels and augment their workforce. Today, KPMG in Cyprus’ Certified AI Trainers can train and deploy boost.ai virtual agents for any organisation and environment, irrespective of industry, size or complexity.
Taking advantage of robust natural language processing, unlimited scalability, enterprise-level security and privacy features, KPMG will be deploying boost.ai's technology to the market to advance digital customer experience across industries, from financial services to the public sector.
Through virtual agents, powered by boost.ai's advanced machine and deep learning technology which intelligently responds to customer requests, organisations will achieve operational cost reductions while driving end-users to new digital channels and new ways of experiencing their brand. Among other features, boost.ai's platform allows for authenticated chats using multiple methods such as OpenID Connect and SAML. It enables smooth handover between virtual and human agents and deeper conversational understanding via its Automatic Semantic Understanding (ASU) deep-learning algorithm.
© 2019 KPMG LLP, a Delaware limited liability partnership and the U.S. member firm of the KPMG network of independent member firms affiliated with KPMG International Cooperative (“KPMG International”), a Swiss entity. All rights reserved.
KPMG International Cooperative (“KPMG International”) is a Swiss entity. Member firms of the KPMG network of independent firms are affiliated with KPMG International. KPMG International provides no client services. No member firm has any authority to obligate or bind KPMG International or any other member firm vis-à-vis third parties, nor does KPMG International have any such authority to obligate or bind any member firm.