His expertise spans the shared services and outsourcing lifecycle – strategy, solution design, implementation and optimisation for core and support functions. He has also managed large scale change and continuous improvement programmes.
Areas of Expertise:
- Strategy, Solution Design, Implementation and Optimisation for core and support functions
- Programme management
- Governance
- Reporting
- Vendor selection
- Contracting
SLA(Service Level Agreement)/KPI(Key Performance Indicator) design - Communication
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B. Tech – College of Engineering, Trivandrum
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Lean Six Sigma Master Black Belt