Treasury and the Federal Reserve have expanded the number and scope of credit facilities to allow for continuedliquidity across credit types and markets. Demands on the financial institutions lending activities are increasing, further straining operations, credit, loss mitigation, and compliance. Regulatory actions highlight attention on consumer/investor protections, including conduct and fair treatment, as financial services firms (institutions, and nonbanks such as mortgage servicers) implement new programs, such as the SBA’s PPP and the FRB’s Main Street Lending Program, and also work through loan modifications, forbearance requests, and loss mitigation efforts tied to the COVID-19 pandemic and select provisions in the CARES Act.
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