Companies and business models expected to cause the most disruption in the next three years
Global technology industry leaders ranked eCommerce as the business model they expect to cause the most disruption to their businesses in the next three years. eCommerce giants are pioneering the use of new technologies like AI, speech recognition, drones, and autonomous vehicles. There are also frequent headlines about extending their reach and disrupting other sectors like food delivery, healthcare, insurance, energy, and prescription drugs.
Social networking platforms ranked second as they strive to capture an ever-larger percentage of consumer mind share and wallet with new offerings like exclusive and original content, live sporting events, augmented/virtual reality, educational services, and cryptocurrencies.
Certain industries are more susceptible to disruption than others. Over the next three years, survey respondents expect these industries to experience the greatest transformation as a direct result of emerging technologies:
From an individual company perspective, Amazon, Apple, and Alibaba were named by tech industry leaders as the companies they they worry the most about disrupting their business.
Other highlights from the report include the following:
Download the report to learn more.
© 2020 Copyright owned by one or more of the KPMG International entities. KPMG International entities provide no services to clients. All rights reserved.
KPMG refers to the global organization or to one or more of the member firms of KPMG International Limited (“KPMG International”), each of which is a separate legal entity. KPMG International Limited is a private English company limited by guarantee and does not provide services to clients. For more detail about our structure please visit https://home.kpmg/governance.
Member firms of the KPMG network of independent firms are affiliated with KPMG International. KPMG International provides no client services. No member firm has any authority to obligate or bind KPMG International or any other member firm vis-à-vis third parties, nor does KPMG International have any such authority to obligate or bind any member firm.