In this turbulent economic environment, organisations globally are looking to cut costs, improve efficiency and focus on their core businesses.
Over 90 percent of Fortune 500 companies have resorted to outsourcing and setting up shared services or captvies to help meet these objectives. This trend continues to grow, with services delivered through shared services and outsourcing (SSO) models evolving, expanding and maturing at a rapid pace.
In this Issue (Part One):
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