Every cloud has a silver lining, and so it is with this crisis. In this case, the silver lining is that if you have not done so yet, this crisis has most likely shown that you should either pursue or accelerate your efforts to automate and digitalize business processes and services. This crisis is also the moment to show short-term flexibility in the implementation and operation of controls together with an increase in monitoring of high risk areas in order to safeguard the company.
It has always been clear that real-time, data-driven insights make for better informed and timelier decisions but the crisis has only further highlighted this need. If Management needed any further convincing that this is money spent wisely, the crisis will be on your side.
And last but far from least, don’t be afraid to experiment with new ideas. In fact, now is the time to unleash that bold and natural innovator in your people. It might just be the most important decision you have made in this crisis.