The digital leaders identified in this year’s Harvey Nash / KPMG CIO survey are putting clear water between themselves and their competitors. What are they doing differently and what might lie behind their success? We reveal how these leaders are outpacing their rivals in six key areas.
Now in its 21st year, the Harvey Nash / KPMG CIO Survey 2019 is the world’s largest technology leadership survey. With over 3,600 respondents from CIOs and technology executives across 108 countries, this year’s focus is on the definition and role of digital leaders. What makes them stand out from the IT crowd, and how do they use technology to deliver tangible business value?
A clear set of companies are differentiating themselves as digital leaders. How they are doing so is driven by a range of factors, including how balancing the risks of cyber security, data privacy and regulations, with the opportunities that disruptive technologies bring. And, crucially, how they work within their organizations to deliver real business results.
Interestingly, the companies that are winning are not simply asking IT to keep the lights on. Rather, their boardrooms acknowledge technology’s role in driving growth and reducing risk.
In short, digital leaders tend to be more effective at collaborating with other parts of the business to put technology in the hands of value creators. They also recognize the power of data, and have a relentless focus on speed and agility. We found that this makes their
- time to market better;
- customer and employee experience superior; and
- operational efficiency higher.