COVID-19 turned out to be one of the biggest drivers for digital transformation in history. As revealed in the 2020 Harvey Nash/KPMG CIO Survey, companies spent the equivalent of around US$15bn extra a week on technology to deal with the COVID-19 crisis. The impact of COVID-19 on digitalization and technology is significant and goes far beyond budgets as described in the following chapters.
COVID-19 has a huge impact on the way how organizations operate. As IT plays a crucial role, its priorities have changed drastically.
In its 22nd year, the 2020 Harvey Nash/KPMG CIO Survey is the largest IT leadership survey in the world in terms of number of respondents. The survey of over 4,200 CIOs and technology leaders took place in two pulses - one prior to COVID-19 (commencing on 17th December 2019) and one during the pandemic (5th June – 10 August 2020), across 108 countries.
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