Companies today face numerous IT service management (ITSM) challenges, including the navigation of a complex web of customized legacy solutions to help support the modern mobile enterprise.
Leading organizations understand that their ITSM capabilities must meet increasing levels of complexity in their service delivery models. Furthermore, the cloud is changing the way technology is delivered to the business and managed to achieve best-in-class return on investment.
KPMG and ServiceNow deliver transformative ITSM solutions with the added benefits of a Software-as-a-Service (SaaS)-based platform. KPMG provides implementation services and process consulting along with specialization in IT Infrastructure library process design, process and technology integration, and IT organizational change.
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Ensuring the proper set of capabilities align with your unique business challenges is anything but straight forward with a myriad of infrastructure, platforms, and application choices. A clear path to unite these technologies requires a properly formulated plan from business case to requirements to design and implementation. KPMG can help your business develop a sensible approach to harness the power of IoT.
IDC MarketScape: Worldwide Business & Industrial IoT Consulting and Systems Integration Services 2020
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