Leaders and organizations are facing unprecedented change. Board members have a role to play in asking the right questions and engaging management in the right conversations to enable their organizations to lead change successfully.

5 key conversations for board members to have with their management teams during times of change.

  1. The why conversation – to identify the compelling reason to make change now.
  2. The what, when, and how conversation – to decide what changes to make, then when, and how the changes will be implemented.
  3. The situation conversation – to assess the magnitude of the change and the readiness of the organization to implement the change.
  4. The stakeholder conversation – to identify all stakeholders impacted by the change, to understand what they need to do more, better, or differently, and to consider why they might resist the changes.
  5. The celebration and thank you conversation – to celebrate wins during the change process and thank people for their efforts.

Learn more in this article written by Jennifer Campbell, Coach, Consultant and author of best-selling book 'Talking Change: Must-Have Conversations for Successful Leaders'

Podcast

Change management | KPMG's Board Leadership Centre

In this podcast, KPMG in Canada's Jim Newton, Co-Leader of the Board Leadership Centre and Partner in Audit and Assurance Services, and Janet Alderman, Co-Leader of the Board Leadership Centre and Partner in Risk Consulting Services speak with Jennifer Campbell, Coach, Consultant and author of the best-selling book Talking Change: Must-Have Conversations for Successful Leaders, about the key consideration for boards as they oversee the change management framework for their organization to lead change successfully.

To receive more insights and notifications of future podcasts and events from KPMG in Canada’s Board Leadership Centre, contact us.

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