Now, more than ever, it is imperative for insurance organizations to be able to continuously anticipate, adapt to and manage risks as well as assess the appropriateness and completeness of their strategy. When considering what the new reality for insurance looks like, it is crucial to understand key macro themes that are influencing the insurance sector, the economy and society. Then to fully understand the impact of COVID-19 and how insurers must transform their businesses, it is critical to view the organization across the entire insurance value chain to gain an integrated view across the front, middle and back office.

In this series of Frontiers for insurance, our insurance industry lead specialists share their perspectives on how to emerge stronger and achieve sustained resilience. The time for action is now.

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