Your priorities right now are to keep your people safe, connected and productive. Ensure your IT teams are equipped to support you.

Access to the extra support you need

Internal IT teams are not typically staffed for such extraordinary times. They are currently under intense
pressure to manage a tidal wave of competing priorities including mass shifts to remote work arrangements, a spike in support service requests, interacting with the outside world in entirely new ways, and minimizing cyber risk. As all of these require immediate attention and resolution, we can help you react and respond effectively.

Temporary capacity in critical areas

In times like these, you need outside help you can trust, with the right skills at the right time. With a large IT team and the skills you need, you can rely on KPMG to act as your trusted advisor and to provide the critical temporary help you need to support your internal teams.

The help you need, the way you need it

We have a strong team of IT professionals, from project managers, domain and technology specialists, through to technical support. We can provide immediate temporary capacity, either as a managed service or as staff augmentation:

• With a managed service, you tell us what you need done and we can run with it while you focus on your other priorities
• With staff augmentation, we can fill the gaps in skills or capacity you need on a full- or part-time basis under your direction

Some of the areas where we can help

• Remote work arrangements: We have extensive skills in a variety of virtual collaboration technologies including Skype, Microsoft Teams, Office 365 and more. We can assist your teams in mobilizing remote work or lead the initiatives with your support.
• IT service desk support: We can help you manage the spike in service requests and trouble ticketing, help set your employees up to work from home, or even quickly mobilize leading enterprise service management platforms such as ServiceNow.
• E-services: We can help you mobilize or extend selfservice applications for your staff and clients to remain in contact and continue to deliver your products and services effectively, both internally and externally.
• Core business applications: Your IT teams know your business and may have to turn their attention to new demands. We have highly skilled teams in Microsoft, Oracle, Workday and SAP to name a few. We can help you keep key business applications running and to deploy new functionality that has suddenly become critical.
• Cyber security: Cyber criminals are availing of new opportunities presented by this crisis. Additionally, moving to new ways of working can create unintended security gaps. We have extensive experience in cyber security from penetration testing to cyber incident response.
• Change management and training: Your people are being asked to immediately adjust to new ways of doing business and new work environments. We can help them quickly adjust and become productive through effective change management and virtual training programs.