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The COVID-19 pandemic continues to have significant human and commercial impacts globally. Governments and organizations alike are challenged to rapidly shift operations, deploy new technologies and implement their business continuity plans in order to meet the needs of citizens, employees, customers and other stakeholders.

As the situation evolves, it is imperative that organizations continuously look to anticipate, adapt to and manage risks and assess the appropriateness and completeness of their strategy. KPMG’s four-phased framework: Reaction, Resilience, Recovery, New Reality helps organizations do this.

This framework provides practical considerations in the move from ensuring the viability of a business in the reaction stages, to preparing for opportunities that a new reality may bring.

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