Canadian consumers are putting pressure on FIs to deliver innovation without compromising security
Transformation is a recurring theme for CEOs around the world as they are acutely aware of the technologies, competitors, and workforce trends at their doorstep, and many are making agility and innovation their priority. Canadian CEOs are no different, although current strategies and concerns reveal room to grow before they can lead their international peers.
For Canadian financial institutions, consumers are putting pressure on them to deliver innovation without compromising security. Back office processes, D&A, and partnerships with smaller fintechs are just a few of the ways that FIs are responding to this challenge.
CEOs of FIs need to focus on the following key areas:
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