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Human: Solving the Global Workforce Crisis in Healthcare

Canada. Still at the crossroads

Harnessing technology, how can we reimagine new models of care and workforce agility in ways that drive economic and human prosperity?

Mark Britnell

Global Healthcare Expert, KPMG International; Senior Partner, KPMG in the UK

KPMG in the UK


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In his new book, Human: Solving the Global Workforce Crisis in Healthcare, "global healthcare expert, Dr. Mark Britnell draws on his experience working in health systems across 77 different countries, to offer solutions to this growing crisis and present unique insights on what works and what doesn't. A new chapter has been released which explores how Canada is responding to the single biggest challenge for the healthcare industry over the next 10 years.

Canada is rightfully proud of its health system. What started out as hospital insurance for the people of just one province around 50 years ago, has now blossomed into Universal Healthcare for 36 million people. Canadians know its faults, but need only peer over the fence at their American neighbours and reflect on the fact that they spend half as much on healthcare and yet lead longer, healthier lives. Tommy Douglas, founder of its famous Medicare system, is something of a national hero in Canada.

And yet, for a health system so young, it is surprisingly traditional. Canada has been slow to adopt innovations like group-based care, value-based care, even multi-disciplinary team working, and as a result, its workforce struggles to keep up with the demands of an ageing, ailing society.

Without bold action to reform their health system, Canada's version of Universal Healthcare could soon be in danger of becoming dangerously stretched.

Download the full article to learn more.

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