Canadian retailers stepping up to disruption, but feeling the pressure of the “new normal”
Modern retailers face no shortage of changes and challenges on the horizon. And in KPMG International's 2018 Top of Mind survey, it's clear there is much on their radars as they navigate the increasingly fierce competition, disruptive technologies, and demographic trends of the "new normal".
Are Canadian retailers holding their ground? How far along are they in their digital transformations? How do they compare to their global peers? Ahead are key insights from Canadian participants in this year's global Top of Mind survey. While the sample size isn't large enough to speak to the Canadian retail landscape, it does highlight interesting findings that point to an ever-changing consumer and retail industry in Canada, including :
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