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Top of Mind Survey: Canadian Viewpoint

Top of Mind Survey: Canadian Viewpoint

Canadian retailers stepping up to disruption, but feeling the pressure of the “new normal”


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Top of Mind Survey: Canadian Viewpoint

Modern retailers face no shortage of changes and challenges on the horizon. And in KPMG International's 2018 Top of Mind survey, it's clear there is much on their radars as they navigate the increasingly fierce competition, disruptive technologies, and demographic trends of the "new normal".

Are Canadian retailers holding their ground? How far along are they in their digital transformations? How do they compare to their global peers? Ahead are key insights from Canadian participants in this year's global Top of Mind survey. While the sample size isn't large enough to speak to the Canadian retail landscape, it does highlight interesting findings that point to an ever-changing consumer and retail industry in Canada, including :

  • Appetite for disruption
  • Committed to transformation
  • Customers at the wheel
  • Data-driven strategies
  • Rising to the competition
  • The case for brick and mortar

Download the report to learn more. Let's do this!

© 2020 KPMG LLP, a Canada limited liability partnership and a member firm of the KPMG network of independent member firms affiliated with KPMG International Cooperative (“KPMG International”), a Swiss entity. All rights reserved.

KPMG International Cooperative (“KPMG International”) is a Swiss entity.  Member firms of the KPMG network of independent firms are affiliated with KPMG International. KPMG International provides no client services. No member firm has any authority to obligate or bind KPMG International or any other member firm vis-à-vis third parties, nor does KPMG International have any such authority to obligate or bind any member firm.

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