Inspiring a workforce to thrive | KPMG | CA
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Inspiring a workforce to thrive

Inspiring a workforce to thrive

Overhauling the way clinicians are trained to think about patient needs and expectations around outcomes


National Leader, Management Consulting

KPMG in Canada


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Inspiring a workforce to thrive

There are two main components to creating a workforce that thrives: engaging providers in caring for a ‘whole’ person, and partnering with patients and carers to achieve better health outcomes.

The health and social care system we want will not function on the traditional learned skills of most healthcare practitioners; the educational systems to support the development of healthcare providers has traditionally been very siloed, learning a discreet set of skills with the expectations that in practice things will operate very differently. Additionally, providers have only learned skills to treat the immediate episodic needs of the patient – to drive system change and really address the needs of the client/patient, all providers will need to engage in team-based approaches to address the needs of the whole person.

This holistic and collaborative approach includes preparing the health workforce to focus on chronic disease management and care coordination, thereby addressing the underlying health issues that may be improved by addressing the social determinants of health. This will require a broadening of skill sets and enable providers to work to their full scope of practice.

The health workforce of today requires a skill set that emphasizes leadership, financial management, service improvement, taking a systems approach to problem solving and strategic insight.

To learn more, read the full report.

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