KPMG in Canada
Katie is an Associate Principal in KPMG’s Management Consulting group and one of the leads of the Canadian Customer practice. She has 15 years of experience in customer experience design and the development of customer growth strategies. This work has been applied across various industries including: retail and consumer markets, financial services, and life sciences. With a focus on growth through customer excellence, Katie helps clients make informed decisions that balance financial, market and customer analysis, with strategic priorities.