Since the last time you logged in our privacy statement has been updated. We want to ensure that you are kept up to date with any changes and as such would ask that you take a moment to review the changes. You will not continue to receive KPMG subscriptions until you accept the changes.
We want to make sure you're kept up to date. Please take a moment to review these changes. You will not receive KPMG subscription messages until you agree to the new policy.
Partner, National Health & Life Sciences Industry Leader
Gordon has over 15 years of experience in large-scale operational improvement across various industries. He focuses on designing and supporting Lean Six Sigma transformation programs that reduce costs, improve performance and increase effectiveness. Among his many projects, Gordon has supported a Lean-based transformation within a financial institution, implemented a performance improvement program for the call centre operations of a large telecom client, and led hospital patient-flow transformations across 60 organizations that reduced emergency department wait times and developed staff capabilities. Prior to joining KPMG, Gordon co-founded a boutique consultancy focused exclusively on Lean process improvement, and was previously a leader within McKinsey’s North American Service Operations practice.
AdvisoryBehavioral Change ManagementCustomer and GrowthInnovation and EngineeringManagement ConsultingOperational StrategyPeople and ChangeStrategic Sourcing and ProcurementStrategyStrategy and Operations