Prad Paskaran: Author, Partner and National Leader, Front Office Transformations
Prad is a CX Executive who has spent his career helping clients transform their contact centres. He has been at the forefront of key innovations in this space and continues this work with CCaaS. | Spécialiste de l'expérience client, Prad Paskaran aide les entreprises clientes à transformer leur centre de contact. Il est à l'avant-garde des innovations dans ce domaine.
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