Latest market insights and forward-looking perspectives for financial services leaders and professionals
Latest market insights and forward-looking perspectives for financial services leaders
In this issue of Frontiers in Finance, we focus on workforce transformation by examining the evolving relationship between humans and machines, cultural change and key talent strategies. We also interviewed top human resources leaders from AIA, Aviva, Charles Schwab and Westpac for their practical insights in navigating today’s complex and uncertain landscape.
In an era where computers influence many of our most critical decisions and machines work alongside humans to serve customers, trust is everything. In our article, Trust in a Digital Age, Jim Liddy, Global Financial Services Chairman, shares his views on how data and analytics, machines, talent and capabilities will come together for better business decision-making, and the importance trust will play in the process.
The workforce challenge facing financial services executives is daunting. New technologies, demographic and cultural changes are radically transforming traditional operating models. Adapting to new organizational structures, understanding how to inspire and engage employees, and driving innovation, will be key to achieving long-term success.
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View our infographic for key financial services insights and takeaways on the digital workforce from our 2018 CEO Outlook
How financial institutions can evolve their workforce to enable tech innovation and growth
Chris Wei of Aviva Digital talks about digital, M&A and deal sourcing.
Charles Schwab’s ambitious initiative to create a workforce that fuels growth.
AIA’s CHRO Aileen Tan explains how they are transforming their workforce for the future
How Westpac’s strategic workforce plan acts as a catalyst for their business revolution.
How CLEVVA helps financial institutions transform their business with virtual advisor apps
Business leaders should instil and build confidence within their diverse employee groups.
Why is it increasingly necessary for alternative investment firms to demonstrate diversity
6 approaches to mitigate your company’s business travel and remote worker risks.