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Frontiers in Finance

Frontiers in Finance

Latest market insights and forward-looking perspectives for financial services leaders and professionals

Latest market insights and forward-looking perspectives for financial services leaders

Shaping your workforce for the future

In this issue of Frontiers in Finance, we focus on workforce transformation by examining the evolving relationship between humans and machines, cultural change and key talent strategies. We also interviewed top human resources leaders from AIA, Aviva, Charles Schwab and Westpac for their practical insights in navigating today’s complex and uncertain landscape.

In an era where computers influence many of our most critical decisions and machines work alongside humans to serve customers, trust is everything. In our article, Trust in a Digital Age, Jim Liddy, Global Financial Services Chairman, shares his views on how data and analytics, machines, talent and capabilities will come together for better business decision-making, and the importance trust will play in the process.

The workforce challenge facing financial services executives is daunting. New technologies, demographic and cultural changes are radically transforming traditional operating models. Adapting to new organizational structures, understanding how to inspire and engage employees, and driving innovation, will be key to achieving long-term success.

Download our full magazine below — our web-interactive PDF allows you to easily access articles via the contents page, navigate pages using the buttons at the bottom-right corner, and access videos and publications with embedded hyperlinks.

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What do financial services CEOs think about the future info-graphic

Financial Services CEO Outlook highlights

View our infographic for key financial services insights and takeaways on the digital workforce from our 2018 CEO Outlook

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Beyond tech talent

How financial institutions can evolve their workforce to enable tech innovation and growth

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Aviva catalyzes digital transformation

Chris Wei of Aviva Digital talks about digital, M&A and deal sourcing.

Katie Casey

Creating a digital workforce

Charles Schwab’s ambitious initiative to create a workforce that fuels growth.

Aileen Tan - AIA Insurance Workforce

Insurance workforce of the future

AIA’s CHRO Aileen Tan explains how they are transforming their workforce for the future

Westpac Shenaz Khan

Westpac's workforce revolution

How Westpac’s strategic workforce plan acts as a catalyst for their business revolution.


Spotlight: CLEVVA

How CLEVVA helps financial institutions transform their business with virtual advisor apps

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The confidence to lead

Business leaders should instil and build confidence within their diverse employee groups.

Birds eye view of people

Driving diversity in alternative investments

Why is it increasingly necessary for alternative investment firms to demonstrate diversity

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Easier moves, tighter rules

6 approaches to mitigate your company’s business travel and remote worker risks.