Much has been written about developing “win-win” relationships with strategic suppliers that sit high in the top right quadrant for value of spend and business criticality. While certainly an important area of focus, the continued impacts of COVID-19, restrictions to global supply chains and economic losses to business have elevated the need to devote more management attention to “critical” suppliers .

Many organizations are experiencing disruptions in the reliable supply of key products and services due to these impacts and should act to also strengthen relationships with a new cohort of suppliers to help protect business continuity.

Read our latest article to see how to use technology and other approaches to help influence the sentiment of these suppliers and raise your standing as a buyer of choice.