With all that has changed in 2020, one thing that has remained constant is the passion of KPMG professionals for delivering solutions to help clients of KPMG firms with their biggest issues.
COVID-19 brought profound challenges to how KPMG firms work and support their clients. The organization had responded with an agile approach, accelerating technology rollouts, and optimizing virtual working and collaboration to continue to serve clients. KPMG firm clients asked us for insight and best practice to help them adapt to the new reality and we are proud that our perspectives have been ranked second among consulting firms by 150 senior global executives.1
The need for technology-enabled solutions that empower businesses, governments and communities continues to accelerate. We are dedicated to helping our clients, with quality business-led and technology-enabled solutions, through the global crisis and beyond.
The year ahead will be a significant one for clients of all KPMG firms — and our teams all over the world are ready to support them, bringing some of the best minds, talent and technology-enabled solutions to deliver quality work and support them with their biggest business challenges. I am truly excited about the opportunities we have as an organization to make a real difference to the businesses and people that KPMG serve.
Global Head of Clients & Markets
KPMG in the UK has been re-appointed to deliver the UK Civil Service’s learning and development (L&D) program for a further four years. The firm’s previous engagement with Civil Service Learning (CSL) began in 2016 and provided learning activities to over 450,000 civil servants, making it the UK Government’s largest ever L&D project.
The next four-year engagement is every bit as ambitious, providing a new central learning framework in support of the Civil Service’s modernizing reform agenda. This transformational project is intended to further upskill civil servants, helping them respond to society’s shifting expectations of how public services should be delivered. It covers everything from the core skills required to work in government through to more specialist competencies and leadership skills.
Through its Learning Solutions business, KPMG in the UK leads a consortium of over 100 L&D suppliers, delivering an extensive learning curriculum and acting as a single point of contact for all CSL activities across the organization. If required, the entire curriculum can now be delivered digitally and virtually; partly as a response to Covid-19 but also because of the way in which KPMG in the UK has leveraged the capabilities of the organization’s strategic global alliances with businesses such as Microsoft, to optimize the digital learning experience.
Also featuring a flexible delivery model, strong central support infrastructure and the scope for contextualized learning activities, this is a dynamic learning program, befitting the modern-day Civil Service.
Mobilizing globally around our clients’ biggest issues
One of the ways we bring our best to serve clients of KPMG firms globally is to draw on our broad network of talented people around the world, often relocating them to work on projects where their expertise is required. The challenges of 2020 have made us think strategically and differently around how we mobilize our talent. We met the challenges of border closures and travel restrictions by building virtual delivery teams:
- Approximately 120 professionals from KPMG in Vietnam and India are working on an SAP Powered Enterprise engagement for a large South-East Asian telecommunications service provider.
- Professionals from KPMG in Indonesia, India and Singapore worked together on a two-month, time sensitive, restructuring project for Krakatau Steel, Indonesia’s largest steel producer.
- Risk Consulting colleagues from Hong Kong (SAR), China as well as Korea and Malaysia worked to help a large regional insurance client improve the profitability of two of its business units (in Thailand and Korea).
From startup to growth: Helping private companies capture new opportunities
Family, venture-backed and privately-owned businesses are key drivers of the global economy. They come in all shapes and sizes, from early stage start-ups to multi-generational family conglomerates, each with their own specific opportunities and challenges. KPMG Private Enterprise is dedicated to bringing all of the knowledge and resources of KPMG firms across the organization to meet the needs of these businesses, as far ranging as succession planning and digital transformation. KPMG Private Enterprise’s Emerging Giants program helps early stage start-ups complete IPOs, expand internationally, and secure funding, so that they can take their business to the next level.
Building a better future with our clients
1 Source Global Research, “Content in the crisis”
Throughout this webpage, “we”, “KPMG”, “us” and “our” refers to the global organization or to one or more of the member firms of KPMG International Limited (“KPMG International”), each of which is a separate legal entity. KPMG International Limited is a private English company limited by guarantee and does not provide services to clients. Member firms of the KPMG network of independent firms are affiliated with KPMG International. No member firm has any authority to obligate or bind KPMG International or any other member firm vis-à-vis third parties, nor does KPMG International have any such authority to obligate or bind any member firm.