Are you taking advantage of Managed Services?

Unlike project based-consulting for a limited period of time, KPMG Managed Services invites clients to outsource their processes or sub-processes to KPMG on an ongoing basis.

We package our human capabilities with technologies, insights, leading practices, international network and strategic alliances, in the framework of multiyear engagements.

We deliver services, onshore, nearshore and offshore, using a client-centered mix of KPMG professionals, all with highly specific skillsets needed for the job. Every KPMG employee and facility is quality assured. This global network, available 24/7, provides you with optimal, predictable costs and speeds up delivery.

What is Managed Services?

  • A forethought in transformation initatives
  • Strategy-led, technology enabled
  • Focused on strategic outcomes
  • For knowledge-intensive, mission critical processes - both core and non-core
  • Scale and standardization
  • Globally consistent
  • Enables a continuous transformation journey

What it is not

  • An afterthought in transformation initiatives
  • A tactical add-on, focus only on technology
  • Focused only on cost and efficiency
  • For back-office and/or peripheral processes only
  • Limited, one-size-fits-all, plug and play tech platforms
  • Non-standardized around the world
  • "One and done"    

Statistics on Managed Services from KPMG’s Path to a Sustained Advantage report

Our teams

Our organization thrives on a global scale, with teams based in Belgium, the Netherlands, and India. This diverse presence not only taps into varied expertise but also cultivates a collaborative environment. By uniting the strengths of our international teams, we drive innovation and deliver exceptional results across borders.

Managed services

  

Tax Managed Services

Multinational companies are increasingly looking externally to outsource financial and tax processes such as Record-to-Report, Purchase-to-Pay and Order-to-Cash, among others.

KPMG's Managed Services offers you a solution that goes beyond traditional outsourcing – we manage end-to-end finance, accounting, reporting and tax processes.

As opposed to traditional outsourcing models – where we request relevant data and information from you, and process it, such as in a report, financial statements and tax returns – with our Managed Services model, we will take over the complete finance, accounting and/or tax process for you.

We have a dedicated multidisciplinary team that can cover multiple jurisdictions and handle high volume transactions.

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Our approach

Our Managed Services team is a central hub – a dedicated team composed of different specialists. We have people specialized in the set-up and day-to-day management of Managed Services, combined with a team focused on service delivery.

Beyond qualitative service delivery, our aim is to create additional value for you, generating ideas for finance and tax transformation, risk management, tax and other opportunities.

Key characteristics of our Managed Services approach:

  • High quality, tailored approach that enables us to connect to your proprietary finance, tax and accounting processes
  • End-to-end service delivery, including global capability for financial statement and tax return filings
  • Flexible scaling – from traditional compliance outsourcing, to partial/selective process outsourcing, through to full end-to-end outsourcing
  • Central delivery hub with dedicated resources capable of handling year-round, high-volume transactions covering entities in multiple jurisdictions
  • Multidisciplinary, specialized team that goes the extra mile covering:
    • IFRS / US GAAP knowledge
    • Consolidation and reporting expertise
    • Transactional accounting in SAP / JDE
    • Tax compliance and reporting
    • Financial reporting
    • Strong project management
  • Focus on quality, efficiency, and the creation of added value through the identification of opportunities and continuous improvement
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Case 1: Production group – Finance, accounting, and tax outsourcing

Client: Number 1 sector leader worldwide with production activities in Europe, North-America, Latin America and Asia-Pacific

Scope: Full finance, accounting, and tax process outsourcing

KPMG response: We delivered a combined centralized and decentralized approach – whereby certain jurisdictions were handled centrally and others via local KPMG teams – in order to meet the client’s needs.

Conveyer belt of production line

Case 2: Production group – Tax reporting and compliance outsourcing

Client: Belgian listed group with production activities in Europe and North-America

Scope: Outsourcing of tax reporting, tax compliance, and financial statements

KPMG response: We delivered a combined centralized and decentralized approach whereby the overall majority of the tax reporting work was handled centrally, and the financial statement and tax compliance work was handled by local KPMG teams.

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Case 3: BEL20 listed group – Tax and financial statement compliance outsourcing

Client: BEL20 listed group with worldwide activities

Scope: Preparation of financial statements, direct and indirect tax compliance

KPMG response: We delivered a central team that ensures quality, timely service delivery and consistency, in combination with local KPMG teams that deliver local compliance services. 

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Advisory Managed Services

The Advisory Managed Services team can help continually evolve your business functions to keep up with ever-changing targets. At KPMG, our managed services solutions go far beyond the classic models of labor arbitrage and transactional services. We work with you to:

  • Operationalize your growth strategies
  • Minimize risk
  • Lower operational cost

We provide the best of KPMG: Our people, our tech, our practices

Our quality-assured managed services utilize KPMG proprietary and alliance-driven technology, decision-driving data, and proven methodologies to achieve success. Operational and subject matter experts accompany every engagement.

Strategic advice and judgment-intensive practices are engrained in our services. As your transformation partner, we guide you in the ongoing journey, often into uncharted territory.

Back office

The opportunities for sustainable transformation exist in high-value areas throughout your business—both noncore and core, in the front, middle and back office. That’s why our services reach across the spectrum, from cyber detection and response to third-party risk management, customer due diligence, and internal controls. 

Cost savings

Our scalable services aim to cut your total cost of operations by 15 to 45 percent, and that’s just the beginning. With deep domain knowledge, data management and smart analytics, we help you tap new kinds of outcomes, such as faster speed to market, improved forecasting, stakeholder trust and operational resilience.  

Technology

The most successful transformations are tech-enabled but strategy-led. So, we bring the right technology, plus renowned expertise across functions, processes and industries, plus strong experience in change management. Working together, we help you define your vision and operationalize it, so you can gain—and sustain—competitive advantage.   

We currently offer

Know Your Customer and CDD as a Service concentrates on the end-to-end Know Your Customer and Customer Due Diligence processes to complete ongoing rolling reviews and clear backlogs of complex files in line with regulatory requirements. This includes remediation in line with regulatory requirements.

KPMG’s Third-Party Risk Management (TPRM) as a Service focuses on continuous screening, identification and mitigation of third-party-related risks throughout the life cycle of your third-party relationships. We do this by incorporating leading technologies and data sources with best practice processes delivered by risk domain experts. Our TPRM and risk domain experts will complement or work alongside your central team.

Identity and Access Management In today’s increasingly technology-enabled world, managing digital identity forms the basis of a strong cybersecurity program. An organization’s understanding of users (both internal and external) and their digital representation is both a business enabler and a means to reducing risk. The primary function of an identity and access management (IAM) solution is to reduce the risk of inappropriate access by managing the lifecycle of digital identities and controlling access to critical information assets based on defined access policies and business need. 

KPMG’s Managed Service for IAM offers a single point of contact for all aspects of an IAM solution. It focuses on delivering high valued outcomes for IAM business operations and daily operational activities to keep the IAM solution operating as expected.

Managed Detection and Response as a Service is increasingly relevant in the current context of rising cybercrime rates and the massive financial and reputational risks involved. This tech-based solution offers continuous cyber detection and incident response services in order to help companies identify and mitigate cybersecurity risks.

Internal Control in a Box aims at the long-term management of internal control, SOX, J-SOX programmes as well as Internal Controls over Non-Financial reporting in the context of ESG. This includes keeping up to date with compliance mandates and managing the expectations of management, auditors, and regulators.