Globalization and digitization are fundamentally changing our societies at an unprecedented scale and speed with data acting as the fuel for the digital economy. The public sector is also facing large and often disruptive changes. Not only are public sector organizations confronted with more demanding citizens and enterprises, but they also have to adapt their way of working to the new challenges. Quality and speed of service are more important than ever while there is continuous pressure on cost efficiency and transparency. KPMG recognizes the complexity that comes with such public sector transformations and has therefore built dedicated, multidisciplinary public sector teams around the world to help our clients. 

The KPMG Public Sector team in Belgium provides a broad range of Advisory, Tax & Legal, Accounting and Audit services to multiple organizations at the different government levels in Belgium, ranging from federal to regional governments, local administrations and public entities. We focus on four policy domains - mobility, health, public finance & economy and public safety - as well as a number of key transversal services that are high on the agenda of public sector leadership, both at political and administrative levels. These include organization redesign and (digital) transformations, data management & analytics, smart/connected government, cyber security, internal audit & risk management, the use of new technologies such as Robotic Process Automation (RPA), Artificial Intelligence (AI) and Blockchain and public-private partnerships.

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Challenges & trends

cost efficiency

Cost-efficiency

Governmental organizations face never-ending pressure to do more and better with less. Hence we support our clients in increasing their cost efficiency and operational excellence, as well as their effectiveness and agility.

Customer centricity

Customer centricity

Governments face a new cohort of young and more demanding citizens, clients and enterprises. These rising demands require a shift towards smoother customer journeys, ‘no wrong door’ thinking and a renewed focus on customer needs, mainly through digitization efforts.

State reforms & regulatory changes

State reforms & regulatory changes

Frequent changes in institutional structures and the regulatory framework have a significant impact on governmental organizations at a federal, regional, as well as local level. These reforms require redesign, integration and separation support as well as a need for even more collaboration across the public sector value chain and ecosystem.

Data-driven policies/smart government

Data-driven policies/smart government

Data is the new gold for governments, challenging them in the way they work, as well as the way in which they inform their policy process. Future-proofing the Public Sector implies working towards a smarter and more data-driven government, as well as a more holistic policy making process,  empowered by the use of advanced data analytics.

New technologies

New technologies

New technologies such as AI, RPA, chatbot and blockchain can have a profound impact on governmental organizations. We assist our public sector clients in integrating these new technologies into their operating and service delivery models, with an increased focus on and vigilance towards cybersecurity.

COVID-19 crisis

COVID-19 crisis

The full impact of the current global pandemic is still very unclear, yet the consequences for both individuals and businesses will undeniably be significant. Within the Public Sector, we are supporting our clients, such as health & financial-economic administrations, both in crisis management and post-crisis recovery.

Compliance

Compliance

Heightened awareness and the number of audits by tax authorities at federal and regional level results in increased focus on tax compliance throughout all processes within a constantly evolving environment.

Strategic advice

Strategic advice

We provide strategic advice on public procurement procedures for services, goods and works both in the traditional and utilities sector, including the audit of internal public procurement processes.

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Key Services involved in the Public sector


The key Advisory services for the Public Sector can be divided into five competence clusters. Our Risk & Regulatory cluster provides advice on internal audit & risk/compliance management, whereas the Strategy cluster focuses on strategic planning, integration & separation. Business Services supports clients with process analysis & optimization, organization redesign, procurement, asset & financial management and customer excellence. Our Deals cluster focuses on (the public sector side of) public-private partnerships, infrastructure investment and debt advisory. Finally, our Technology cluster provides key services such as data management & analytics/AI, digital transformation, innovation and Cyber Security.
Tax
 
Our Tax department assists customers with determining their (in)direct tax status and related compliance obligations (e.g. filing VAT returns, legal entity tax, (im)movable withholding taxes etc.). Not only does this cover advice on, for example, VAT scans, request of rulings, but also covers implementation of the advice in the day-to-day processes. The Tax department also provides support on “externalization” (such as AGB/RCA, Zorgbedrijven) and “collaboration” (intermunicipalities, independent groups, PPP, etc.) initiatives, as well as support during audits.
 
Our Legal department offers numerous services within various sectors in function of your needs. Examples of key services we offer within the Public Sector are: Public Procurement (e.g. strategic advice, implementation of the procurement strategy, legal advice and drafting of tender documents and analysis of tenders, SWOT analysis, negotiations, analysis of internal procurement processes, analysis/critical review of tender documents, framework agreements, know how transfer, execution of procurement contracts, litigation etc.) , PPP (Public Private Partnership/Public Partnership) in construction, DBFM(O), ESA 2010 and Public & Administrative law (advice on the Decree and local government, advice regarding administrative simplification, advice regarding civil service legislation etc.).
 
Our Audit & Assurance services go beyond the audit of financial statements. Besides the annual audit, assurance can also be provided on interim financial statements. Beyond that, assurance can be provided on the information that is used to manage, govern, transact with and invest in any type of organization in the Public Sector. With an increasing demand for more accountability and transparency from organizations in all aspects of their business, assurance on non-financial information can help instill confidence when management takes important decisions on behalf of an organization. Our Assurance services also include expert services (i.e. intervening to help resolve conflicts between different parties) and sustainability readiness assessment and assurance.
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We advise Public sector organizations on a broad spectrum of issues as well as through the following integrated solutions

We believe the future enterprise will be Connected. Powered. Trusted.

Connected. Powered. Trusted. is our definition of a digitally transformed organization. One that is connected, aligned and engineered around the customer. One that is powered by modern technology and agile business practices. One that is trusted by all its stakeholders from customers, employees, suppliers, investors and regulators.​

Connected

KPMG Connected Enterprise for Public Sector is our framework and approach for enabling customer-centric, end-to-end digital transformation that meets the new demands federal or local governments are facing as well as in other different matter such as Cities, Defense, Healthcare, Education, Human & Social Services, Transport and Justice. A future-ready, connected government will have the capabilities to quickly respond to market signals and pivot to capitalize on opportunities as they arise. KPMG Connected Enterprise focuses every critical process, function, and relationship of a business on meeting customer expectations, creating business value and driving sustainable growth in a digital world. KPMG Connected Enterprise for Insurance is an insight-led, customer-centric, enterprise-wide approach to digital transformation.

Powered

KPMG Powered Enterprise is an outcome driven, functional transformation solution that combines deep industry knowledge, global delivery capability, and the market leading cloud technologies. It helps drive sustainable change, rising performance and lasting value for your business. Powered Enterprise is our key service offering for functional transformation in the cloud. It is an integrated, market-leading solution that transforms business functions including Marketing, Sales & Service, Commerce, Supply Chain Management, Procurement, Finance, Human Resources, Information Technology, Enterprise Service Management, Cyber and Risk.

Trusted

The Trusted imperative embraces and represent the entire estate of KPMG firms capabilities in risk and regulation. It also asserts an enabling, multiplying role for Trusted thinking in digital acceleration and transformation. We believe trust is the ultimate business enabler: growth, performance, efficiency and innovation are all fueled and facilitated by the confidence that people have in an enterprise.