Traditionally, organisations have invested in continuity and redundancy measures purely for reasons of process assurance. However, in a world of diminished tolerances for disruption or reputational damage, and where every organisation is in a constant state of change, these redundancies can be critical to daily operations.
As heightened expectations become increasingly difficult to manage, businesses and governments must take advantage of every opportunity to convert adversity into benefit.
Identify opportunities in volatile markets and contexts, particularly in the face of changes and challenges like disruptive market participants
Redefine customer and partner expectations in the face of uncertainty by remaining a step ahead
Reduce complexity to align business activities with opportunities for growth and advantage when market conditions rapidly change
Access richer and more timely insights to make better informed decisions in the face of ambiguity during fast-moving crises
The resilience of organisations is comprised of factors affecting people, assets, processes and stakeholder networks (including third party providers). It is therefore essential that executives consider:
Board visibility of business outages has always been high. However, the effectiveness of incident monitoring and remediation programs has traditionally been inhibited by a lack of in-house resources and data to analyse problems on an individual basis; and, the trends seen across the business that could be leading to them.
Globally, boards are looking to executive teams to provide better visibility of incidents through enriched, data-driven reporting.
Resilience is adapting to change in order to preserve or secure advantage.
Resilience is derived from a network of interdependent factors that come together to absorb shocks, and adapt to new circumstances.
KPMG’s Business and Technology Resilience specialists deliver pragmatic and flexible outcomes by helping organisations identify priorities that require targeted investment.
To do this, we draw together global experts from across KPMG – including Cyber Security, Data & Analytics, Social Media Intelligence Group and the Performance Clinic – to develop industry leading solutions for our clients.
Our specialists and multi-disciplinary teams can assist with:
Providing independent assessments of continuity risks; organisational preparedness for crises and disruptions; technology resilience; and organisational performance in incident response.
Work with you to develop a pragmatic, measurable resilience investment strategies to optimise your expenditure, and improve your services.
Development of ‘final line of defence’ arrangements for Crisis Management, Business Continuity Management, Emergency Management, Incident Management, IT Disaster Recovery and IT Service Continuity Management.
Support for the implementation of resilience programs, including for executive crisis leadership; infrastructure hardening; and, people resilience.
Development of enriched analysis of business processes, systems and resources for business impact – including for criticality, resilience, dependencies and interdependencies.
How to respond to evolving challenges and position your business to be cyber and fraud resilient
Respond to evolving challenges and position your business to be cyber and fraud resilient