By challenging existing paradigms and finding new ways to better leverage one of your most valuable assets – information – KPMG has the analytical firepower and technical know-how you need to truly get the most out of your data, regardless of your industry.
- Better understanding your customer – segmentation, customer experience, analysing customer spend, customer and product profitability and lifetime value, targeted campaigns.
- Optimising revenue – improving cross-sell, sales force effectiveness, churn management.
- Fighting fraud and managing leakage – protecting against card fraud, managing insurance claims leakage, addressing claims fraud, anti-money laundering and sanctions testing and screenings, financial adviser compliance, rogue trading.
Technology, Media & Telecommunications
- Better understanding your customer – segmentation, customer experience, customer and product profitability, process improvement and change management, campaign optimisation, go-to-market models, channel optimisation, customer loyalty and advocacy.
- Optimising revenue – collections optimisation, credits and rebates management, sales force effectiveness, churn management, workforce analytics.
- Delivering a high-performing network – network monitoring and performance, network usage optimisation, service assurance analytics.
- Digital transformation and change – digital strategy, content monetisation and rights management, innovation, social media and digital delivery excellence.
- Revenue optimisation – trade promotion and spend analytics, campaign response, channel analytics, customer segmentation, product/category mix analytics, customer loyalty and lifetime value.
- Supply chain optimisation – supply network efficiency, demand forecasting, working capital optimisation, inventory management.
- Retail performance – footfall and store placement analytics, product placement and store performance, shrinkage analytics, store and shelf replenishment.
Energy & Natural Resources
- Better understanding your customer – segmentation, customer experience, customer profitability and lifetime value, and targeted campaigns.
- Energy pricing and demand management – demand forecasting, pricing sensitivity analytics.
- Delivering a high-performing network – predictive asset maintenance, smart meter and time-of-use optimisation.
- Zero tolerance – OH&S analytics, anti-bribery and corruption analytics, major projects/contract compliance.
- Low cost and high-access patient experience – patient service optimisation, healthcare availability analysis and treatment cost optimisation analytics.
- Future-focused patient care – re-admission analytics, health risk factor/early intervention analytics and clinical treatment trial analytics.
- Enhancing staff productivity and optimisation – staff scheduling analytics, and case management optimisation.