KPMG provides a holistic approach to modernise your field services operations through the Frontline Operator Capability Framework. The application of this scalable framework introduces new ways of thinking and working to:
- Improve the safety and reliability of work
- Reduce the cost and complexity of operations
- Drive agility through your operating model
- Realise the full benefit of technology investments
- Increase thorough, wide ranging, visibility and control of field services delivery.
KPMG's Frontline Operator Capability Framework
Helping organisations achieve a balanced outcome across the following four core areas:
Knowledge and access to best-in-class operational safety management processes and systems that achieve optimised and resilient operations.
Control of work
Process safety management
Barrier risk management
Health & safety management
Frameworks to successfully enable organisations to achieve operational standardisation, effective risk management, and nurture continuous improvement.
Leadership & culture
The implementation of industry-leading operating model blueprints to enhance operational resilience and responsiveness to unplanned disruptions.
Knowledge of the processes and technologies required to achieve the transparency to enable frontline operators access to the right information at the right time.
Informing & enabling
Integrated activity planning
Service performance analysis
Read more about KPMG's Frontline Operations Capability Framework
Frontline operations insights
Insights and thought leadership from KPMG's Frontline Operations team.
Meet the team
Contact the KPMG Frontline Operations team below.