In today’s businesses, trust is everything.
In an uncertain, constantly shifting environment, customers, employees and investors look for organisations they can depend on. The recent threat actor activity in Australia has left consumer trust low and organisations exposed to more security than ever before on how they prepare for and respond to a breach. Building and protecting that sense of trust requires many parts of the organisation to work together to deliver a consistent unified vision.
Now that we live in a digitised world, every part of the business depends on fairness, integrity and transparency in the way information is collected and processed. Systems should be resilient, dependable and able to respond quickly in the face of disruption.
Key Australian insights
- 48% were less confident in their organisation’s ability to subjectively assess cyber risks.
- 80% felt that AI/ML adoption raises unique cybersecurity challenges that must be prioritised.
- 44% of executives doubt that the board has a ‘high trust’ relationship with the CISO.
- 75% believe collaborating with extended stakeholders, such as suppliers and customers, is vital to ensuring an organisation’s cyber security.
Digital trust matters
Whether you’re a customer or client who wants to feel safe when transacting with the organisation, or part of the broader ecosystem of partners, investors, regulators and society surrounding every organisation — digital trust matters and understanding that Cyber Culture is the golden thread is paramount.
Cyber security and privacy have a key role to play in building and maintaining that trust. Businesses are ramping up data collection, expanding the use of artificial intelligence (AI) and machine learning (ML) technologies and embracing the environmental, social and governance (ESG) agenda, all while facing increasingly exacting regulatory standards.
Five crucial steps to help build trust through cyber security and privacy
Make cyber culture part of your DNA
Weave cybersecurity and privacy into processes, governance, and the culture of the organisation – making it an integral part of the business rather than a compliance driven approach.
Build internal alliances to drive trust
Work with your colleagues such as the chief data officer and the chief privacy officer to help establish, embed, and sustain digital trust.
Reimagine the CISO role
Embrace the broader agenda and recognize the ability to make wide ranging contributions in areas ranging from ESG to the ethics of AI.
Secure leadership support for investment in trust
CISOs who win the support of the C-suite and the board are likely to find it easier to help drive your trust agenda. This means transforming the CISO from a narrow technical role to a strategic enabler within the organisation.
Reach out to the ecosystem
Identify key partners within the organization’s ecosystem and collaborate closely with them to help improve trust and resilience.
Download the reports
In these latest KPMG Cyber Security reports; researched globally Cyber Trust Insights 2022 and locally Australia’s Cyber Security Insights 2022 — KPMG surveyed a range of cyber executives and held a series of discussions with corporate leaders and professionals from across Australia and the globe to explore how boards and executives are facing into cyber security challenges, and what they need to do next.
Explore the role chief information security officers (CISOs) plays in helping organisations stay safe and transform. This report contains industry trends, garnered from Australian businesses with the intent to keep you across the latest Cyber Security insights.
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