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As local government organisations navigate the ongoing COVID-19 crisis, they have taken steps to leverage this catalyst for change to help transform their organisations – implementing both immediate solutions and ones which ultimately will result in longer term transformations to help improve financial sustainability and organisational performance within the sector. 

In May 2020, KPMG partnered with the Public Sector Network (PSN) on the Local Government Transformation event, the third in our regular series. During this year’s series, we heard from a wide range of local government experts including CEOs, planners and policy makers, consultants and community leaders from Australia and New Zealand, on how their organisations were adapting to the current times.

Through these events, we identified four important insights other council leaders should consider based on perspectives and experiences from local governments across these two countries as we navigate the realities of COVID-19 together.

Main challenges for 2020
Main challenges for 2020
Top priorities for 2020
Top priorities for 2020

Four insights council leaders should consider for COVID-19



As a sector, local government was already headed along a path to transformation but the COVID-19 pandemic has served to catalyse and accelerate changes to council operations and services. Although the challenges are significant, the opportunity to accelerate positive change are now greater than ever before. 

View the full Public Sector Network results 2020

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