The Mutuals Industry webinar held on 22 June was designed to provide insight into the latest developments in the Australian Mutual Bank Industry. The webinar aimed to discuss the challenges and the opportunities facing Mutual Banks in a post-COVID-19 environment, particularly with respect to customer and business innovation.
As we all start to navigate back to a new reality, Mutual Banks are asking themselves what winning strategies will help innovate and transform the business towards recovery and subsequently, growth. We aimed to explore some of these strategies in this webinar.
During this webinar, which was led by KPMG’s National Head of Mutuals, Brendan Twining, we were joined by our expert panel to discuss a range of topics.