The COVID-19 pandemic is placing immense pressure on organisations and their employees to operate, cope and perform within a hyper-turbulent environment.

The world has just been thrust into unchartered waters, with the global COVID-19 pandemic impacting every aspect of our existence – political, economic, social, technological, regulatory, environmental as well as the health and wellbeing of people and the planet.

What we are experiencing is beyond what is normally expected, has a severe global impact, and is extremely rare. Given this unprecedented change it is likely that organisations and employees are experiencing a variable range of emotions – confusion, exhaustion, anger and grief, among others – potentially straining their ability to cope adaptively and achieve high performance.

As we move further through the COVID19 pandemic and Australia’s response, it is clear that this is a long term challenge. Further to KPMG’s guidance on maintaining resilience and protecting the mental health of remote workforces, this publication explores the fundamental elements required for building adaptive capacity to not only survive the crisis, but to thrive and become stronger as a result.

Recognising this challenge, this guide aims to provide practical, evidence-based strategies to bolster employees‘ adaptive capacity in a team, building resilience now and into the future.


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