Swift action ensured health systems were prepared in the face of the unprecedented pressure COVID-19 presented.

Health services rapidly mobilised staff and resources, hospitals expanded emergency and ICU capacity and health agencies transformed their approach to procurement and logistics. Customer behaviour changes also saw rapid adoption of digital solutions such as telehealth. Health providers need consider the lessons learnt and new consumer habits to plan for a resilient and sustainable health system for future generations.

Timely insights

Below is the latest selection of expert insights and analysis related to health system sustainability in the time of COVID-19.

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