With rapid digital innovation and continually changing customer expectations to manage, digital leadership has quickly risen to be central to steering the strategy and success of organisations. KPMG set out to better understand the nature of digital leadership in today’s organisations, and what’s next for digital leaders.
A decade ago the role of digital was still emerging, and for many organisations, was peripheral to core operations. But digital has quickly become central to how Australia’s major organisations carry out their operations and serve their customers, placing new demands on leadership to drive digital.
In order to better understand the role digital leaders now play, we interviewed a range of Australia’s leading CDOs, or equivalent digital leaders, about what the role means, how it’s positioned in their organisation, and how they see the role changing in the near future.
© 2020 KPMG, an Australian partnership and a member firm of the KPMG network of independent member firms affiliated with KPMG International Cooperative ("KPMG International"), a Swiss entity. All rights reserved. Liability limited by a scheme approved under Professional Standards Legislation.
KPMG International Cooperative (“KPMG International”) is a Swiss entity. Member firms of the KPMG network of independent firms are affiliated with KPMG International. KPMG International provides no client services. No member firm has any authority to obligate or bind KPMG International or any other member firm vis-à-vis third parties, nor does KPMG International have any such authority to obligate or bind any member firm.