Local government – Key steps to council transformation

Local government – Key steps to council transformation

In May 2018, KPMG sponsored the Public Sector Network’s Local Government Transformation Series, events focusing on increasing efficiency and citizen satisfaction through ICT and digital transformation

Toni Jones

Partner in Charge, Clients Growth & Markets, Enterprise | Sector Leader, Manufacturing & Life Sciences

KPMG Australia

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This event series was delivered across 6 cities in Australia and New Zealand to benchmark the key challenges faced by local government areas (LGAs) in each state, and develop a comprehensive report on the findings.

During the series, we heard from local government experts from across the spectrum, including chief executive officers, planners and policy makers, consultants and community leaders, discussing:

  • the building blocks to ICT and digital transformation
  • the key challenges faced by local government
  • the importance of holistic strategy
  • the need to engage with citizens and local communities

Our report explores common themes and challenges, and provides insights from series participants.

KPMG Australia acknowledges the Traditional Custodians of the land on which we operate, live and gather as employees, and recognise their continuing connection to land, water and community. We pay respect to Elders past, present and emerging.

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