This issue focuses on workforce transformation and the evolving relationship between humans and machines, cultural change and key talent strategies.
The workforce challenge facing financial services executives is daunting. The structure of the workforce is evolving as new digital technologies, automation and advanced analytics techniques change the traditional operating model and, with it, the financial services organisational structure. At the same time, the shape of the workforce is also changing, with a more diverse employee population, multiple generations working alongside each other while experiences, skills, habits and motivations evolve. Understanding how to inspire, engage and incentivise the employee population through this period of transformation will be key.
Shaping the workforce of the future will be one of the greatest challenges facing financial institutions over the coming decade.
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