We explore the integration of digital and human labour and the workforce shaping process.
Extraordinary advances in technology are poised to dramatically transform the traditional workforce. As the pace and scope of change escalates, today’s forward-looking business leaders must address a critical question: What will my workforce – and business – look like as skilled employees and smart machines begin working together?
The Fourth Industrial Revolution sees the convergence of artificial intelligence (AI), robotic process automation, machine learning and cognitive platforms. This means organisations in every industry need to explore and understand the advancing integration of humans and machines in the workplace. AI will create a new division of labour between ‘bots’ and bosses – and success will demand the transformation of traditional workforce management and skills acquisition.
As business leaders grapple with today’s unprecedented challenges, KPMG’s Rise of the Humans series provides key insights that consider aspects of the current environment and intelligent solutions for success.