Rise of the humans – Parts 1 and 2 - KPMG Australia
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Rise of the humans 1, 2 & 3

Rise of the humans 1 & 2

We explore the integration of digital and human labour and the workforce shaping process.


National Leader, People & Change

KPMG Australia


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Get ready for the rise of the humans

Extraordinary advances in technology are poised to dramatically transform the traditional workforce. As the pace and scope of change escalates, today’s forward-looking business leaders must address a critical question: What will my workforce – and business – look like as skilled employees and smart machines begin working together?

The Fourth Industrial Revolution sees the convergence of artificial intelligence (AI), robotic process automation, machine learning and cognitive platforms. This means organisations in every industry need to explore and understand the advancing integration of humans and machines in the workplace. AI will create a new division of labour between ‘bots’ and bosses – and success will demand the transformation of traditional workforce management and skills acquisition.

As business leaders grapple with today’s unprecedented challenges, KPMG’s Rise of the Humans series provides key insights that consider aspects of the current environment and intelligent solutions for success.

Practical advice for shaping a workforce of bots and bosses

  • Now is the time for leaders of business to conduct conversations for a higher purpose. To identify the dilemmas, challenges and key considerations that will shape the future workforce and deliver on business objectives.
  • Organisations need to develop transition strategies to manage the disruption to the workforce. Leaders need to be aware of their role and develop the skills required to ensure success.
  • Traditional supply and demand forecasting must be replaced with agile workforce shaping. a structured yet agile approach to determine the appropriate shape and size of the workforce incorporating all elements – e.g., employed vs. contingent, human vs. digital, career ladder vs. career lattice, etc.
  • Early movers are already learning lessons about the best way to deploy Intelligent Automation. One lesson is the importance of preparing the workforce and enabling them to re-skill themselves for new roles.

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