KPMG professionals work in partnership with government organizations to identify, design and embed a workforce that is fit for the future. We do this by addressing real-time challenges head-on, including:
- The disruption COVID-19 has presented around the world, to both automation and virtual working.
- Changes in employment expectations – how different generations view what’s important at work.
- The renewed understanding that a clear purpose and sense of wellbeing are what matters most for employees.
- The roles and skills we need for the future will be dramatically different, with significant implications for the shape, size and capabilities of the organization.
KPMG professionals help HR bring strategic value by:
- Helping the public sector identify, recruit, and retain top talent in one of the most complex and competitive labour markets in living memory.
- Taking advantage of the latest technology to understand the needs and motivations of staff.
- Designing an employee experience that responds to changing expectations.
- Identifying and analyzing future skills gaps in granular detail; and
- Delivering the learning needed to close the skills gap.
Why KPMG
KPMG professionals help government organizations understand where to target their resources and realize workforce benefits.
KPMG has supported global government clients in the UK, Australia, Canada, and the US in changing the size, shape and/or skills of their workforce. Our experience includes:
- KPMG developed an assessment linked to Knowledge and Skills Statements for different statuses of child and family social workers for the Department for Education.
- KPMG assisted a client in the organization re-structuring, technical and behavioural competency framework, and future workforce planning.
- KPMG in Canada assisted a Canadian city revamp their succession planning and recruiting processes with an equity lens. The project reviewed the processes, practices, and systems in place today to make them more efficient. To make them more impactful, they also added specific actions, controls, and tools to embrace differences, as well as provide equal opportunity and equity elements to remove bias and discrimination.
- An UK government department engaged KPMG to provide insights on the impact of emerging technology on the workforce in two business areas within the organization as a proof of concept.
KPMG can help enhance the value and productivity of government HR functions by embedding digital solutions. We work in partnership with clients to support the transformation to new ways of working and maximize the benefits through people-led change management practices. Our experience includes:
- KPMG supported business change and user adoption for an Oracle Fusion Cloud ERP implementation at a UK government department.
- KPMG was engaged by an Australian university to conduct a real-time project review throughout the implementation of a new Workday Human Resources system.
- KPMG supported a Canadian University by ensuring the client staff and faculty were prepared for an Enterprise Resource Planning (ERP) system implementation and identifying change management requirements.
- A university in Montreal underwent a digital transformation for its Finance, HR, Procurement, grants management, and travel and expense (T&E) processes. They used a SAP S/4 central solution and SAP based cloud applications for procurement, HR, and T&E. The university engaged KPMG in Canada as the independent risk advisor over the program’s governance, as well as for project and process management.
KPMG can enable government employees across the globe to learn in the flow of work and at their own pace. Our experience includes:
- KPMG provided access to a range of training and development services designed to help UK public sector employees develop their skills.
- An Australian government department sought assistance from KPMG in Australia to develop a Leadership, Management and Professional Development (LMPD) philosophy to provide the overarching guidance and framework for aligning the department with its people’s development.
KPMG supports government organizations as they deliver critical services at pace while making continuous changes that directly impact the workforce. We think ‘people-first’ - understanding that if we want change to last, then we must take individuals within our workforce on the journey with us. Our experience includes:
- KPMG developed an assessment linked to Knowledge and Skills Statements for different statuses of child and family social workers for the Department for Education.
- KPMG assisted a client in the organization re-structuring, technical and behavioural competency framework, and future workforce planning.
- KPMG assisted a university in Saudi Arabia to design a target operating model as the client embarked on a transformation journey.
- A Canadian-based organization engaged KPGM to help with an inclusion and diversity assessment, coach diversity data collection, as well as equity diversity and inclusion policy development.
- KPMG in Australia was engaged by an Australian government department to provide project management and change management support to implement its new organizational structure.
KPMG understands it can be challenging for global government organizations to attract, retain and motivate talent. We work with clients to re-imagine the employee journey and immediate environment; empowering staff to work productively across physical and virtual environments. Our experience includes:
- KPMG provided an Australian government department with organizational design support to redesign structure, workforce requirements and skill sets in response to the changing demands.
